Terms of Use

This website, registered under the domain name of playhouse.org.au, and its contents comprise the “Site”. The Site is owned and operated by Hobart Repertory Theatre Society Inc. (HRTS).

Please read these Terms of Use carefully before using the Site. Each time you use the Site you acknowledge that you have read and understood these Terms of Use and agree to be bound by and comply with them.

Variation

The Terms of Use may vary at any time. Any variations become effective when posted on the Site. You should review the Terms of Use regularly. By continuing to use the Site after a variation is posted you agree to be bound by the variation.

Use

You may use the Site and the information contained within it for your own personal and non commercial purposes only. The Site is intended to provide information on The Playhouse and HRTS and each user must assess the suitability of the Site for their individual purposes. You agree that you will not take any action that imposes an unreasonably large burden on the Site, or debilitates, diminishes or restricts the Site in any way, or use the Site for any purpose that is unlawful or in a manner prohibited by the Terms of Use.

Terms and Conditions of Ticket Sales and Venue Entry

The following terms and conditions will help all patrons to enjoy the event that tickets have been purchased for. Tickets entitle the holder to attend the event at the date, time and location stated on the front of the ticket and/or selected at the time of purchase through official sales channels. By purchasing a ticket the buyer and/or the holder agrees to the following:

TERMS AND CONDITIONS OF SALES AND ENTRY

For the comfort, safety and enjoyment of all patrons, staff and event participants please note the following Conditions of Entry in relation to entry and access to, and use and occupation of, The Playhouse Theatre which is managed and operated by the Hobart Repertory Theatre Society or its nominee from time to time (Operator).

By entering into The Playhouse Theatre, Patrons agree to be bound by these Conditions of Entry.

1. (Right to Refuse Entry): The Operator reserves the right to refuse entry to any persons for any lawful reason. Persons who appear to be intoxicated or under the influence of drugs will be refused entry.
2. (COVID-19): The Playhouse Theatre is operated in accordance with COVID-19 health and safety guidelines and regulations. Patrons will be required to comply with specific policies and procedures required by the Operator, and to follow COVID-19 specific directions provided by the Operator, to minimise the spread or transmission of COVID-19 within or around The Playhouse Theatre. This may include density restrictions and social distancing measures. The Operator does not represent or warrant that the risk of the spread or transmission of COVID-19 in The Playhouse Theatre is low. See Condition of Entry 19.
3. (Valid Identification): Concession patrons must show a valid identification card as proof of eligibility at the ticket box and/or entry door.
4. (Right to Check): The Operator reserves the right to manage Patron access to The Playhouse Theatre via screening equipment/checks and to search for prohibited items (see Condition of Entry 5). Patrons must comply with any request for non-invasive electronic or personal searching. The Operator reserves the right to conduct ‘pat down’, ‘wanding’ or other reasonably personal checks of the Patron as they enter or exit The Playhouse Theatre, or where reasonable, whilst Patrons move around The Playhouse Theatre.
5. (Prohibited Items): The following items are prohibited at The Playhouse Theatre and must not be brought into The Playhouse Theatre (or attempted to be brought into The Playhouse Theatre):
   • alcohol;
   • illegal substances including controlled, dangerous or illicit drugs;
   • opened drink containers;
   • cans/glass;
   • musical instruments;
   • whistles;
   • unauthorised posters, temporary signage and promotional products;
   • flags/banners with handles exceeding 1.6 metres;
   • fireworks/flares/laser lights/smoke generators;
   • firearms, explosives, chemical, radioactive or biological substances;
   • chairs/stools;
   • umbrellas;
   • rollerblades/skates, skateboards, scooters or bicycles;
   • animals (other than guide/assistance dogs);
   • professional cameras, audio recording equipment, video cameras or tripods;
   • any large item that cannot be placed under a seat; and
   • any other item that in the opinion of the Operator could cause harm or public nuisance.

If Patrons are found in possession of prohibited items, Patrons may be requested to surrender the item, or to immediately leave The Playhouse Theatre.

6. (No Drones): The carriage and operation of drones (or any such aircraft) is prohibited in The Playhouse Theatre and surrounding grounds.
7. (Alcohol): The Playhouse Theatre practices the responsible service of alcohol. Patrons agree that:
   • alcoholic beverages purchased or procured from outside of The Playhouse Theatre must not be taken into or from The Playhouse Theatre;
   • intoxicated persons will be refused entry/evicted from The Playhouse Theatre;
   • alcohol may only be consumed in designated areas;
   • certain events at The Playhouse Theatre may be ‘dry events’ and alcohol will not be permitted inside The Playhouse Theatre at such events; and
   • it is an offence for minors to purchase or consume alcohol, or for a person to supply alcohol to a minor.
8. (No Smoking): The Playhouse Theatre is a smoke-free venue. Smoking (including the use of e-cigarettes and vapes) is not permitted within The Playhouse Theatre or in the designated smoke-free areas outside.
9. (Seating): Patrons must occupy the seat specified on their ticket. Patrons must not access or attempt to access any part of The Playhouse Theatre that is not generally available to members of the public holding the same class or category of ticket as the Patron (including the playing or performing area, changing rooms, back-of-house and stage areas).
10. (Evidence of Ticket): Tickets must be retained at all times whilst within The Playhouse Theatre. Any tickets that are damaged, defaced or have been purchased from an unauthorised agent may not entitle the holder to be admitted to The Playhouse Theatre.
11. (No Scalping): Patrons must not attempt to re-sell or offer to re-sell tickets to events at The Playhouse Theatre at a price above face value, or use tickets in the conduct of any promotion, advertising or other commercial activity (such as a trade promotion lottery).
12. (Monitoring and Privacy): Patrons agree that:
    • the movement of patrons on The Playhouse Theatre site is subject to monitoring and surveillance by security cameras. Patrons may be filmed/photographed; and
    • patrons consent to their image, likeness or voice being captured and used as part of any recording of the event (including prior to, during and after the conclusion of the event) at The Playhouse Theatre.

Patrons have certain rights to access personal information, including photographs, held by the Operator and can request access by contacting The Playhouse Theatre’s Privacy Officer by email to info@playhouse.org.au. Personal Information is collected, used, disclosed and handled in accordance with the Operator’s Privacy Policy at ww.playhouse.org.au.

13. (Standards of Behaviour): Patrons must not:
    • enter The Playhouse Theatre without prior authorisation;
    • display or exhibit conduct which the Operator considers to be disorderly, offensive or unlawful behaviour or a nuisance to any other person at The Playhouse Theatre;
    • engage in any conduct which creates an unreasonable risk to the health or safety of any person, or damage to real or personal property;
    • use foul or abusive language, or make discriminatory, racial or threatening remarks or gestures, or otherwise behave in a threatening, abusive, intimidate or insulting manner (including verbally or by display on clothing or signage) in respect of any person (including performers, players, officials, participants or other Patrons). This includes not offending, insulting, intimidating, vilifying, disparaging or humiliating any person on the basis of their gender, race, religion, culture, skin colour, sexual orientation, gender identity, disability, ethnicity or descent;
    • disrupt, hinder or interrupt any event at The Playhouse Theatre or do anything or fail to do anything which may result in such disruption, hinderance or interruption;
    • litter;
    • throw or attempt to throw projectiles within The Playhouse Theatre;
    • disrupt, hinder, harass, impede or interrupt any:
      • accredited camera operator or other accredited broadcast personnel, accredited commentator or accredited media;

• • • authorised provider of catering or pourage services at The Playhouse Theatre;
    • sponsor of The Playhouse Theatre or of any promoter of an event at The Playhouse Theatre or hirer of The Playhouse Theatre, in the conduct of any authorised promotion or activation at The Playhouse Theatre;
    • authorised supplier of merchandise or event programs at The Playhouse Theatre;
    • the ticketing agency performing ticketing services at The Playhouse Theatre; or
    • or any other accredited official at The Playhouse Theatre;

1. • cover, deface or obfuscate any signage advertising, bills, flyers, bills, banners, posters, papers or any other signage within or on the surfaces (whether internal or external) of The Playhouse Theatre which have been applied by or with the approval of the Operator; or
   • abuse, damage, misuse, remove or tamper with any chattels (including equipment) or any fixtures or fittings at The Playhouse Theatre, including seats, chairs, cup-holders, food trays, bathroom facilities or tables, wiring or electrical equipment.

14. (Compliance with directions and laws): Patrons must comply with:
    • all lawful and reasonable directions of the Operator, including in the exercise of the Operator in its powers, rights and privileges under these Conditions of Entry;
    • the Operator’s health, safety and risk management policies and procedures;
    • authorised signage and instructional directions at The Playhouse Theatre, including evacuation plans; and
    • all applicable laws.
15. (Minors): Patrons under the age of 18 years must be accompanied by a Patron who is their parent or guardian at all times within The Playhouse Theatre. The parent or guardian Patron of a minor indemnifies the Operator from any loss or damage suffered or incurred by the Operator in connection with a claim made against the Operator by the minor (or their tutor) where the claim would (if brought by a person with legal capacity to enter into these Conditions of Entry) be barred, or be subject to a waiver of, or release from, liability expressed to be for the benefit of the Operator under these Conditions of Entry.
16. (Pass Outs): Pass outs will be issued at the discretion of the promoter or hirer of The Playhouse Theatre or the Operator.
17. (WARNING – Own Risk): Patrons are admitted to The Playhouse Theatre at their own risk except as specified below. The Playhouse Theatre will not be held responsible for any damages to, loss or theft of a patron’s personal property nor for any other loss, damage or injury suffered by any patron, whether in contract, tort or statutory liability , except to the extent such loss, theft, damage or injury is caused by Playhouse Theatre’s negligence or which otherwise cannot be excluded by law. Patrons release the Operator and all other parties associated with organising the event from any responsibility or legal liability, loss or damage for death or personal injury associated with the Patron’s presence at, and participation in, the event, except to the extent such liability loss or damage is the result of the negligence of Playhouse Theatre or otherwise cannot be excluded by law.
18. (WARNING – Obvious Risks of Injury – General): The Playhouse Theatre may be used to host concert and entertainments events, and other activities. Patrons acknowledge that such events may be dangerous. Risks include collision with fixed or moving objects, falling or tripping, exposure to adverse weather, or acts of violence committed by other patrons. Patrons enter The Playhouse Theatre at their own risk and the Operator of The Playhouse Theatre does not accept any responsibility for damage to, loss or theft of a Patron’s personal property nor for any other loss, damage or injury suffered by any Patron, whether in contract, tort or statutory liability. This clause applies to the full extent permitted by law.
19. (WARNING – Obvious Risks – COVID-19 and Viral Transmission): Patrons understand that there is an unmeasurable risk of transmission of viral illness including COVID-19 at an event at this time, particularly given that carriers of the illness may be infectious whilst asymptomatic. Patrons have considered that risk and their own personal circumstances, including any health condition or vulnerability that patrons may have or that of persons whom patrons will be in close contact with following their attendance at an event.  Patrons acknowledge that, for a small number of people, COVID-19 has very serious health consequences.  By attending an event, Patrons acknowledge and accept these obvious risks.
20. (No Promotional Activities): Patrons must not conduct any unauthorized promotional, political or commercial activities within The Playhouse Theatre, including in relation to an event or function or otherwise.
    • distributing promotional or advertising materials, including political or religious advertising; or
    • engaging in ambush marketing; or
    • posting advertising, bills, flyers, bills, banners, posters, papers or any other signage within or on the surfaces (whether internal or external) of The Playhouse Theatre.
21. (No Recording of Events): Patrons must not, without the prior written consent of the Operator:
    • make any recording or take any photograph of any event or any person at The Playhouse Theatre;
    • sell, supply, distribute, license or otherwise publish, disseminate, reproduce or exploit (or allow any other person to do so), in whole or in part, any audio, visual or audio-visual recordings taken or made inside The Playhouse Theatre (including, without limitation, photographs, video recordings, data recordings or sound recordings); or
    • broadcast, transmit, stream or otherwise distribute or communicate by any means (including by use of a video or audio recording device) any images, sounds, data, results or commentary of or concerning any of the events or other activities at The Playhouse Theatre.
22. (Ticketing Terms): These Conditions of Entry must be read together with any terms or conditions of entry or ticketing that may be applied or imposed by:
    • the Operator’s ticketing agent for events (at the date of these Conditions of Entry, Playhouse Box Office is the ticketing agent but another ticketing agent may be appointed for certain events from time to time);
    • the promoter of the event at The Playhouse Theatre;
    • the hirer of The Playhouse Theatre for the event; or
    • the performing artist performing or participating in the event. These terms or conditions will be made known to Patrons by the relevant person. For example, the ticketing agent’s terms and conditions are set out on the ticketing agent’s website, as amended from time to time. In the event of any inconsistency between those terms or conditions, and these Conditions of Entry, these Conditions of Entry prevail. To avoid doubt, an inconsistency does not arise merely because those terms or conditions impose additional terms or conditions over and above those in these Conditions of Entry.
23. (Failure to Comply): A failure to comply with any of these Conditions of Entry may result in eviction or ejection from The Playhouse Theatre and a prohibition on re-entry or attempted re-entry into The Playhouse Theatre for a period of 24 hours from eviction or ejection, or such longer period determined by the Operator. Additionally, for certain failures of these Conditions of Entry, the Operator may report Patrons to the enforcement authorities. Patrons may be liable for prosecution or be fined by a competent lawful authority. The Operator may co-operate with the authorities in the enforcement of any breach of applicable laws. No ticket refund will be paid to patrons ejected from or refused entry to The Playhouse Theatre in accordance with these Conditions of Entry.
24. (Variation): Please note that the above Conditions of Entry may vary from time to time.
25. (Governing Law): These Conditions of Entry are governed by the laws of the State of Tasmania and its appellate courts. The Patron waives any right to claim that the Courts of that place do not have jurisdiction, are an inconvenient forum or that the Courts of such other place are a more appropriate forum.
26.  It is the responsibility of the buyer to ensure that all details are correct at the time of purchase especially the event name, date, time and location. The ticket may not be exchanged, refunded or returned except in accordance with Australian consumer Law.
27. Tickets purchased from third party resale sites may not gain you entry to an event, as we cannot guarantee that the ticket/s will be valid
28. The right is reserved to vary advertised program and to add, withdraw or substitute artists and content as necessary

The above terms and conditions are consistent with Australian consumer Law and the Live Performance Australia Ticketing Code of Practice. and their Safe Tix Guide. The right is reserved to vary these terms and conditions and updates may be made available via www.playhouse.org.au.

Ticket prices are correct at time of quotation or publication but are subject to change at the discretion of the promoter. Single ticket prices may be dynamically adjusted, without notice, dependent upon market demand.

Advertised prices are valid for today only and subject to change without notice.

Refunds Policy

Tickets purchased from The Playhouse may not be exchanged, refunded or returned except in accordance with Australian consumer Law.

Despatch and Delivery Policy

Upon request we will post tickets to the customer providing they are purchased more than 10 days prior to the performance. A cost to cover postage and handling will be charged to the customer. Please allow 7-10 days for delivery.

Copyright

The information contained within the Site (including programming scripts, graphics, images and logos) are copyright of The Playhouse and HRTS. You may make copies of any information reasonably required for your personal viewing and use. You may not use any information for any other purpose whatsoever.

Links to Third Party Sites

There may be links to other websites or advertisements of goods and services available from other parties on the Site. The Playhouse and HRTS are not responsible for those websites, their content or the goods and services available on them.

Privacy

The Playhouse and HRTS may collect, use, store and disclose personal information about you obtained as a result of you accessing and using the Site. You consent to The Playhouse and HRTS using and disclosing your personal information in accordance with HRTS Privacy Policy.

Online Competitions

When you enter a competition through the Site, you will need to register as a user, provide certain personal information and are bound by the competition conditions.

Current competitions

There are no current competitions.

Jurisdiction

The Terms of Use is governed by the laws of Tasmania, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Tasmania, Australia.

Disclaimer and Limitation of Liability

The Playhouse and HRTS will take all reasonable steps to ensure that the Site is accurate. However, The Playhouse and HRTS does not warrant the completeness, accuracy or reliability of the Site nor the suitability for your individual circumstances of products or services presented on the Site. To the extent permitted by law The Playhouse and HRTS will not be liable for any loss including special, consequential or damage of any kind which may arise as a result of using the Site, whether or not we know of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with the foregoing, but allows a limitation of a certain maximum extent then our liability is limited to that extent.

Indemnity

You indemnify The Playhouse and HRTS and its related entities in respect of any claims, loss, damage or costs arising from or in connection with any breach or alleged breach by you of the Terms of Use or any other legal obligation.

General Provisions

If any part of the Terms of Use is held to be unenforceable, the unenforceable part must be given effect to the greatest extent possible and the remainder will remain in full force and effect.

Registration

By registering on this site or entering a competition you confirm you are happy to receive information on upcoming shows and special offers from The Playhouse and HRTS.

Terms and Conditions of Entry

These terms and conditions together with any specific rules set out are for promotional activities run by and for The Playhouse and HRTS.

By entering a The Playhouse and HRTS (‘Competition’) you agree to be bound by these terms and conditions.

In the event of any dispute regarding the terms and conditions, conduct, results and all other matters relating to the Competition, the decision of The Playhouse and HRTS will be final and no correspondence will be entered into.

The Playhouse and HRTS reserves the right to cancel or amend the Competition, at any time, without prior notice.

By entering a Competition, you hereby warrant that all information submitted by you is true, current and complete.

The Competition is organised by Hobart Repertory Theatre Society, PO Box 4650, Bathurst Street Post Office, Hobart, Tasmania, 7000.

To qualify to enter the Competition you must be over the age of 14 years at the time of entry.

Competition entries must be made in the manner and by the closing date specified in these terms and conditions. Failure to do so will disqualify the entry

The name of the Competition winner(s) will be published on the Playhouse website www.playhouse.org.au. And winners will be contacted by telephone.

The Competition commences and closes as specified on the entry form.

Each of the prizes will be awarded to a randomly selected entrant.

The prize is a double pass to the competition’s nominated show.

To be eligible entrants must complete the online entry form and have provided their name, phone number and email address.

Entrants may only enter once.

The Playhouse and HRTS accepts no responsibility for late, lost or misdirected entries.

The prize winners will be drawn at The Playhouse not more than seven (7) days after the closing date specified on the entry form.

The Playhouse and HRTS’s decision is final and no correspondence will be entered into.

The prize is not transferable or exchangeable and cannot be taken as cash.

The winner will be drawn at random by a HRTS representative

HRTS will notify the winner within seven (7) days of the closing date. The winner will be notified by phone or email.

By arrangement with the winner, the prize will be forwarded by mail or can be collected in person.

The Playhouse and HRTS shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained, as a result of accepting and/or using the prize except for any liability which cannot be excluded by law.

By entering the Competition participants acknowledge and agree that their personal data will be retained by The Playhouse and HRTS.

Any personal data relating to entrants will not be disclosed to a third party without the individual’s prior consent.

The Playhouse and HRTS disclaim all and any responsibility of any kind, including without limitation any liability, to any person, for all or any losses, costs, expenses or damages or disappointment whatsoever or howsoever arising or suffered as a consequence of, or in connection with, or arising out of anything done, or anything omitted to be done, relating to the use of a Competition prize.

The Competition Promoter, The Playhouse and HRTS, can be contacted on (03) 6234 1536. Email: info@playhouse.org.au or via post at PO BOX 4650, Bathurst Street Post Office, Hobart, Tasmania, Australia, 7000.